Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
APQC's Seven Tenets of Process Management Supporting Content and Best Practices
This resource guides you towards the best approach to improving your business process management with detailed definitions and process steps for each of APQC's Seven Tenets…
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Reports & White Papers|
Data-Driven Culture: How to Nurture, Lead, and Sustain It
To become a data-driven organization, you need a data-driven culture. When your organizational culture prizes evidence-based decisions over hunches and subjective judgements,…
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Collections|
2024 Operational KPI Priorities & Challenges
APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2024…
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Articles|
Tackling the Measure Selection Process
To stay resilient in a fast-changing and highly competitive environment, organizations must have a good handle on their performance data. But many organizations struggle with…
Measure Spotlight Results
(1 - 5 of 243 Results)Total cost to perform the process "manage employee orientation and deployment" per business entity FTE
Total cost to perform the process "manage employee performance" per business entity FTE
Total cost to perform the process "manage employee orientation and deployment" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
Total cost to perform the process "manage employee performance" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
Total cost to perform the process "manage employee development" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
