
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Reports & White Papers|
Trends in Data and Analytics: Survey Summary Report
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
-
Reports & White Papers|
Context for Decision Making: 2016 Value of Benchmarking Report
In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
-
Data and Measures|
The 2016 Value of Benchmarking: Survey Summary by Revenue Band
Benchmarking continues to be a top tool used by leadership teams to support decision making. In September of 2016, APQC conducted a survey to provide insight into the common…
-
Data and Measures|
The 2016 Value of Benchmarking in the Professional Services Industry
Benchmarking continues to be a top tool used by leadership teams to support decision making. In September of 2016, APQC conducted a survey to provide insight into the common…
-
Presentation Slides|
From the Bench to the Starting Lineup: Benchmarking Tips and Tricks You Need Today!
In this 2016 November exclusive, member-only webinar APQC’s principal research leads came together to discuss the results of APQC’s biannual Value of Benchmarking study…
-
Data and Measures|
2016 Value of Benchmarking Survey Summary Report
Benchmarking continues to be a top tool used by leadership teams to support decision making. In September of 2016, APQC conducted a survey to provide insight into the common…
-
Collections|
Strategic Planning and Implementation Best Practices for Achieving Organizational Agility
Organizational agility is defined as the ability to identify opportunities and risk quickly and execute on the opportunities and risks that align with the organization’s…
-
Data and Measures|
Organizational Agility and Strategic Planning Survey Summary
In February of 2016, APQC and its research partner, Strategic and Competitive Intelligence Professionals (SCIP), conducted a survey to understand how agile organizations are…
-
In the February 2016 Process and Performance Management podcast, APQC research specialist Michael Sims talks with research services process and performance management program…
-
In the February 2016 Process and Performance Management podcast, APQC research specialist Michael Sims talks with research services process and performance management program…
-
EMC, a leading information technology company, seeks to provide customers with a “One EMC” experience where interactions between the functions are seamless and create value…