Home

Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

Looking for something specific?

Ask us
Organization and Management Analytics Reset Filters

Search by keyword in the box below. Use the filter on the left to browse.

1 - 15 of 23 Results

Measure Spotlight Results

(1 - 5 of 214 Results)

Overhead cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue

Percentage of IT budget, including depreciation/amortization, allocated to the process group "manage business resiliency and risk"

Personnel cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $1,000 revenue

Total cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per process FTE

Number of IT FTEs that perform the process group "manage business resiliency and risk" per $1 billion revenue
View all measure spotlight results
A blue background with an image of a light bulb in the background with this text on it: When APQC's more than 4 million data points aren't enough, we can support your custom benchmarking needs.