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Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Articles

    Lock Developing a KM Pilot Project

    Piloting a knowledge management (KM) tool or approach involves rolling it out to a targeted group of employees or stakeholders in order to test its functionality and impact,…