Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Delivering Knowledge at the Teachable Moment
Focus on the teachable moment and just-in-time learning continues to create a lot of convergence between KM and learning, given that many KM approaches also focus on on…
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Collections|
KM Essentials: Change Management
Change management can be described as the ability to proactively manage the “people side” of change and minimize resistance by using standard processes and approaches to help…
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Collections|
Making Change Management Mindful
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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When organizations don’t assess their readiness for change before carrying out projects, it’s easy to overlook risks that can present significant obstacles to success. To…
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Webinars & Videos|
Assessing Change Readiness: A Risk Mitigation Practice for Project Success
Ever had a change announced only for it to fall flat once getting started? Have you assigned dedicated resources only to discover that they're no longer available when you…
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Presentation Slides|
Assessing Change Readiness: A Risk Mitigation Practice for Project Success
Ever had a change announced only for it to fall flat once getting started? Have you assigned dedicated resources only to discover that they're no longer available when you…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: KM Maturity Level Comparison
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Role Level Comparison
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Revenue Comparison
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Region Comparison
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Government/Military Industry
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Services/Legal/ Professional Industry
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: FTE Comparison
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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In February 2024, APQC surveyed to evaluate how current and emerging technologies are affecting KM teams, programs, and capabilities. Improving change capabilities and…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Europe, Middle East, and Africa (EMEA) Region Report
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). This report provides an overview of…
Measure Spotlight Results
(1 - 5 of 302 Results)Total cost to perform the processes "manage employee development" and "develop and train employees" per $1,000 revenue
Cycle time in days for the formal performance review process from start to finish for middle management/specialists
Cycle time in days for the formal performance review process from start to finish for Operational workers/office staff
Cycle time in days for the formal performance review process from start to finish for senior management/executives
Number of learning days per employee
