
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Digital Transformation: Strategy to Tactics (Collection)
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Case Study
How a Large Software Company Engages Employees in Communities
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Presentation Slides
Using Design Thinking to Strengthen CoP Leadership and Measurement
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Presentation Slides
The Language of Engagement
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Presentation Slides
Integrating Enterprise Social Tools and Communities of Practice
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Articles
Shaping Communities of Practice with Design Thinking at Catholic Relief Services
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Articles
Changing Culture and Driving Engagement with the Community Roundtable
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Articles
People-Driven Communities of Practice at BBVA
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Articles
How Schlumberger Took Communities of Practice to the Next Level
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Articles
Sharing Knowledge Across the Supply Chain (Webinar Wrap-Up)
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Webinars & Videos
Sharing Knowledge Across the Supply Chain (Webinar)
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Presentation Slides
Sharing Knowledge Across the Supply Chain (Slides)
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)