Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
2021 Strategic Outlook Information Management and Search: Retail and Wholesale Industry Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
-
Data and Measures|
2021 Strategic Outlook Information Management and Search: Aerospace/Automotive Industry Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
-
Data and Measures|
2021 Strategic Outlook Information Management and Search: Consumer Products and Electronics Industry Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
-
Reports & White Papers|
2021 Strategic Outlook for Information Management and Search: Survey Summary Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
-
Reports & White Papers|
Knowledge Isn't Power When You Can't Find It
For at least a decade, people have struggled to understand why finding information at work is so much harder than it is outside of work. These problems intensified during the…
-
Podcasts|
Knowledge Isn't Power When You Can't Find It
Employees have struggled to find information inside their organizations for years—and the shift to remote work only exacerbated the problems. In this podcast, APQC’s Lauren…
-
Throughout more than two decades researching KM programs, APQC has seen organizations succeed with a variety of portal styles and capabilities. That said, some organizations…
-
Collections|
Intersection of Data, Process, and Knowledge Management
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
-
Portable metrology provider Advanced Industrial Machine Solutions needed a more robust approach to document management. Thus, the company leveraged APQC’s Process…
-
Webinars & Videos|
TRaVIS - Documentation Management for Small Businesses
As a startup company, Advanced Industrial Machine Solutions needed to manage its documents but had little time to design a document management system. In this session,…
-
Presentation Slides|
TRaVIS - Documentation Management for Small Businesses
As a startup company, Advanced Industrial Machine Solutions needed to manage its documents but had little time to design a document management system. In this session,…
-
Most organizations report at least some level of integration between process management, knowledge management (KM), and data management. Yet APQC has found that few…
-
Governance and ownership pose plenty of challenges for process management, knowledge management (KM), and data management teams individually. When an organization wants to…
-
Infographics|
Use Risk Management to Improve Organizational Resilience
There’s a common misconception that risk management is all about minimizing risk. That’s why some folks call their risk management teams, “The Department of No.” But the real…
-
There’s a common misconception that risk management is all about minimizing risk. That’s why some folks call their risk management teams, “The Department of No.” But the real…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.