Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
State of Employee Engagement Programs
Take a peek inside employee engagement programs today. Learn: How employers are approaching engagement spending, What their top engagement program objectives are,…
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Infographics|
5 Ways the Best Employee Engagement Programs Stand Out
Employers with the most successful employee engagement programs do things that most other employers do not. Based on the results of APQC’s Engagement and the Employee…
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Engagement spending is strong, yet engagement programs are falling short of meeting objectives. These are key findings of APQC’s 2019 Engagement and the Employee Experience…
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Reports & White Papers|
Engagement & Employee Experience Survey Report: Automotive Industry
Find out how organizations in the automotive industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's 2019 survey…
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Reports & White Papers|
Engagement & Employee Experience Survey Report: Consumer Products/Packaged Goods Industry
Find out how organizations in the consumer products/packaged goods industry are approaching engagement and the employee experience today. This industry-specific report, based…
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Reports & White Papers|
Engagement & Employee Experience Spotlights: Financial Services/Banking Industry
Find out how organizations in the financial services/banking industry are approaching engagement and the employee experience today. This industry-specific report, based on…
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Reports & White Papers|
Engagement & Employee Experience Survey Report: Petroleum/Chemical Industry
Find out how organizations in the petroleum/chemical industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's…
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Reports & White Papers|
Engagement & Employee Experience Survey Report: Retail and Wholesale Industry
Find out how organizations in the retail and wholesale industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's…
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Reports & White Papers|
Engagement & Employee Experience Survey Report: Services Industry
Find out how organizations in the services industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's 2019 survey…
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Employee Net Promoter Score (eNPS) is a relatively new technique that employers can use to fortify their employee engagement strategies. This article answers common questions…
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Reports & White Papers|
Engagement & The Employee Experience: Survey Report
Find out how organizations are approaching engagement and the employee experience today. Based on APQC's 2019 survey of more than 200 professionals, this report explores: …
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Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
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Presentation Slides|
Engagement and the Employee Experience
The employee experience and a number of other techniques are receiving a lot of attention as new methods for engaging employees. Are organizations using these new engagement…
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Webinars & Videos|
Engagement and the Employee Experience
The employee experience and a number of other techniques are receving a lot of attention as new methods for engaging employees. Are organizations using these new engagement…
