Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Aggregation of Digital Content in K-12: Process Maps and SIPOCs
Process mapping is one approach to process and performance management that makes a process visible, giving the people involved a chance to agree on the accuracy of the…
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Tools & Templates|
Reviewing Content in K-12: SIPOC and Process Maps
SIPOCs (suppliers, inputs, process, outputs, customers) are visual representations of processes that are higher-level than process maps. Process mapping is one approach to…
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Tools & Templates|
Dispersing Content in K-12: Process Maps
Process mapping is one approach to process and performance management that makes a process visible, giving the people involved a chance to agree on the accuracy of the…
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Collections|
2015 Putting the PCF into Action
In the first quarter of 2015, APQC surveyed 189 business excellence practitioners to understand why organizations and individuals use its Process Classification Framework ® …
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Collections|
2014 BE Webinars
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Overviews from APQC's 2013 Process Conference
APQC’s Process Conference brings together leaders and practitioners who are leading process management efforts. This collection contains overviews of presentations from APQC…
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Presentations from APQC's 2013 Process Conference
APQC’s Process Conference brings together leaders and practitioners who are leading process management efforts. This collection contains presentations from APQC's 2013…
Featured Resources
Staff Selections
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Articles
How Disruption Impacts Benchmarking and Performance Data
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Articles
Emerging Tools for Planning, Budgeting, and Forecasting
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Articles
Making the Case for Improving Strategic Workforce Planning
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Articles
Sustainability: APQC Definition and Resources
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Reports & White Papers
Knowledge Isn't Power When You Can't Find It
