Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Seven Tenets of Process Management
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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Supporting strategic planning and the execution of its strategic initiatives is the gold star of how process teams provide high-profile, intrinsic value to their…
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Tools & Templates|
Now in the Resource Library: Process and Performance Management
Updated in October 2021, this report provides an overview of recently released content in APQC's Resource Library, and upcoming research. Topics include business process…
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Collections|
End-to-End Process Maps and Measures
An end-to-end process mindset is often necessary to help organizations achieve their goals because strategic goals are rarely functional in nature. They are large-scale…
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At the close of 2021, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2022…
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Presentation Slides|
What to Expect in 2022
At the close of 2021, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2022…
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Webinars & Videos|
What to Expect in 2022
At the close of 2021, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2022…
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Articles|
The Expanding Role of Process Teams
Amid all the crises, over the last couple of years organizations have a higher-level of understanding of the value these disciplines provide. Consequently, process teams were…
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Data and Measures|
2022 Process and Performance Management Priorities and Challenges: Manufacturing Sector
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2022. This report looks at the top…
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Data and Measures|
2022 Process and Performance Management Priorities and Challenges: Government and Military Industry
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2022. This report looks at the top…
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Data and Measures|
2022 Process and Performance Management Priorities and Challenges: Services Sector
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2022. This report looks at the top…
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Data and Measures|
2022 Process and Performance Management Priorities and Challenges: Software and Technology Industry
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2022. This report looks at the top…
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Data and Measures|
2022 Process and Performance Management Priorities and Challenges: Petroleum and Chemicals Industry
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2022. This report looks at the top…
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Reports & White Papers|
2022 Process and Performance Management Priorities and Challenges
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2022. This report explores trends…
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Collections|
2021 Process and Performance Management Webinars
APQC hosts process and performance management (PPM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For…
