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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Three Recommendations for Leveraging Lean in Transactional Processes
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Case Study
Implementing Lean Principles at Des Moines Public Schools
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Webinars & Videos
How to Improve Supply Chain Planning
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Presentation Slides
How to Improve Supply Chain Planning
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Presentation Slides
Supply Chain Benchmarking: What, Why, and How
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Webinars & Videos
Supply Chain Benchmarking: What, Why, and How
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Webinars & Videos
Benchmarking in the Supply Chain
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Presentation Slides
Benchmarking in the Supply Chain
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Webinars & Videos
Benchmarking: Basics to Best Practices - Ask APQC's Experts (Recording)
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Infographics
Value of Benchmarking in Supply Chain
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Articles
Benchmarking in the Supply Chain
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Articles
Quantifying the Benefits of Quality: Bringing Suppliers into the Fold
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Process Classification Framework
4.0 Deliver Physical Products Definitions and Key Measures PCF version 7.0.4
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Articles
How Procurement Supports Organizational Agility
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Data and Measures
Productivity Metrics: Finance, Human Resources, Supply Chain
