Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Collections|
Digital Transformation: Strategy to Tactics
Digital transformation is a high priority for many organizations. Everyone is talking about it, and leaders want to ensure that digital projects are moving forward…
-
According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
-
According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
-
Collections|
Integrating Functions for Operational Excellence
In many organizations employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what…
-
Presentation Slides|
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges (Slides)
In December 2016, APQC's process and performance management group conducted an annual survey to understand the common challenges and priorities of practitioners in 2016, and…
-
Webinars & Videos|
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges
In December 2016, APQC's process and performance management group conducted an annual survey to understand the common challenges and priorities of practitioners in 2016, and…
-
Data and Measures|
2017 Process and Performance Management Priorities and Challenges in the Professional Services Industry
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in the professional…
-
Data and Measures|
2017 Process and Performance Management Priorities and Challenges: Manufacturing versus Services Organizations Survey Summary
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2017. This summary…
-
Data and Measures|
2017 Process and Performance Management Priorities and Challenges: Survey Summary
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2017. This summary…
-
On April 20, APQC's process and performance research program manager, Holly Lyke-Ho-Gland conducted a webinar where she discussed the results of a recent survey on…
-
Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
-
Webinars & Videos|
What Drives Organizational Agility?
Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
-
Presentation Slides|
What Drives Organizational Agility?
Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
-
More than half of CEOs responding to a PWC 2016 CEO survey believe their organizations are now facing more threats and opportunities than three years ago (thanks to…
-
Articles|
The Importance of Organizational Agility
Organizational agility is the ability to quickly identify and execute initiatives to respond to opportunities and risks that align with overall strategy. Organizations have…
Measure Spotlight Results
(1 - 5 of 205 Results)Time-to-market in days for new product/service development projects
Cycle time in business days to complete a raw material assessment
SLA cycle time commitment in business days to complete the raw material assessment
SLA cycle time commitment in business days to complete the final formula assessment
Total number of SME roles assigned to raw material assessments
