Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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At the close of 2022, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2023…
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At the close of 2021, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2022…
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Digital Transformation: Strategy to Tactics
Digital transformation is a high priority for many organizations. Everyone is talking about it, and leaders want to ensure that digital projects are moving forward…
Measure Spotlight Results
(1 - 5 of 272 Results)Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue
Number of FTEs that perform learning administration activities per $1 billion revenue
Number of business entity employees per FTE that performs the process group "develop and counsel employees"
Number of business entity employees per FTE in learning administration
Retail customer lifetime value
