Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
The Importance of Offboarding
After an employee submits their letter of resignation, it’s time to start the offboarding process. But what exactly is offboarding and why is it important? A formal…
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Tools & Templates|
Offboarding Checklist
HR professionals can use this checklist of activities and responsibilities to craft an their own offboarding checklist for their organization. You can learn more about…
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Infographics|
Internal Promotion Rate for Leadership Positions
From this infographic, learn the benefits that organizations gain when they fill open leadership positions through internal promotion. Find out what percentage of positions…
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Organizations gain numerous benefits when they fill open leadership positions through internal promotion. However, this does not mean that internal promotion is right for…
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Infographics|
8 Reasons to Use an Internal Talent Market
Internal talent markets connect employees to job and project opportunities within their current organization. Check out this infographic to learn about the benefits that…
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This infographic takes you through the HCM life cycle as laid out in APQC's Process Classification Framework® (PCF), and links to best practices and benchmarks for each HCM…
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Webinars & Videos|
Managing Knowledge Across the Employee Lifecycle
Every employee can benefit from knowledge management, but a new hire will benefit from different KM resources and activities than an expert nearing retirement. In this…
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Presentation Slides|
Managing Knowledge Across the Employee Lifecycle
Every employee can benefit from knowledge management, but a new hire will benefit from different KM resources and activities than an expert nearing retirement. In this…
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Infographics|
Percentage of Staff with Formal Succession Plans in Place
This infographic focuses on the percentage of staff with formal succession plans in place, as reported in APQC's Create and Manage HR Strategy survey.
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Tools & Templates|
Redeploy and Retire Employees Rapid Performance Assessment
Enhance the quality, productivity, and customer service of your workforce as well as market competitiveness with insights you receive when completing the Redeploy and Retire…
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Tools & Templates|
Redeploy and Retire Employees Performance Assessment
Enhance the quality, productivity, and customer service of your workforce as well as market competitiveness with the insights you receive when completing the Redeploy and…
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