Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Employee Engagement
Engaging employees is a high priority for most organizations. Yet, employees today are only moderately engaged. This collection contains resources for benchmarking and…
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Organizations today have a variety of tools at their disposal to measure employee satisfaction and loyalty, but none of them come close to the simplicity of Employee Net…
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With the widespread move to remote and hybrid work, employers should consider the potential benefits and known risks of electronically monitoring employees, key practices,…
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Articles|
Human Capital Management Best Practices
For anyone hoping to drive improvements in the Human Capital Management (HCM), APQC’s Process Classification Framework® (PCF) is an essential tool. The PCF provides a common…
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Globalization, the gig economy, and the widespread move to remote work have limited many managers’ views into what, exactly, their direct reports are up to on a day-to-day…
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2021 Human Capital Management Webinars
APQC hosts human capital management (HCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
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Webinars & Videos|
Remoteability: The Essential Post-Pandemic HR Metric
Many employers are grappling with how to handle remote work--making decisions about who can work remote, how often, and with how much flexibility? In this webinar, Tim…
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Presentation Slides|
Remoteability: The Essential Post-Pandemic HR Metric
Many employers are grappling with how to handle remote work--making decisions about who can work remote, how often, and with how much flexibility? In this webinar, Tim…
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Collections|
2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
Measure Spotlight Results
(1 - 5 of 107 Results)Total cost to perform the process "manage employee performance" per business entity employee
Total cost to perform the process "manage employee performance" per $1,000 revenue
Total cost to perform the process "manage employee performance" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
Total cost to perform the process "manage employee performance" per business entity FTE
Number of business entity employees per FTE that performs the process group "manage employee information"
