
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Empowering Employees to Perform Their Best: 6 Ingredients for an Engaged and Motivated Team
In APQC’s engagement and the employee experience survey, employees shared what they seek most from their employers. Each of the top 10 factors that matter most to employees…
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Collections|
Employee Engagement
Engaging employees is a high priority for most organizations. Yet, employees today are only moderately engaged. This collection contains resources for benchmarking and…
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Infographics|
Where Should HR Focus in 2025 to Improve the Employee Experience? Top 10 Largest Gaps in the Employee Experience
Most HR functions are struggling to identify exactly where organizations are falling short in the employee experience as they see retention and engagement drop at alarming…
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Collections|
Identifying Gaps in the Employee Experience
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Infographics|
What Matters Most to Today's Workforce? Top 10 Most Important Factors of the Employee Experience
The overall employee experience has come under scrutiny as employee engagement and retention challenges threaten the overall productivity of organizations.APQC conducted…
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Get on the path to improvement across the human capital management (HCM) life cycle! This infographic takes you through the HCM life cycle as laid out in APQC's Process…
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Data and Measures|
Identifying Gaps in the Employee Experience: Asia/Pacific Region
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Africa & Middle East Region
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: United States & Canada Region
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Europe Region
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Central & South America Region
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Insurance Industry
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Services Industry
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Software/Technology Industry
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Pharmaceutical Industry
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…