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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Articles
Building a Process Toolkit to Challenge the As-Is
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Webinars & Videos
Process Toolkit to Challenge the As-Is
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Presentation Slides
How to Make Change Sustainable in an Era of Constant Change
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Webinars & Videos
How to Make Change Sustainable in an Era of Constant Change
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference
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Collections
Presentations from APQC's 2018 Process Performance Management Conference
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Articles
How to Find Your Strengths and Become a Leader
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Articles
Introducing Agile to the Organization: The Agile Support Team
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Presentation Slides
Successfully Managing Project Knowledge
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Webinars & Videos
Successfully Managing Project Knowledge
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Case Study
Knowledge Management at BAE Systems Inc.
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Articles
Three Success Factors for Sharing Project Knowledge
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Podcasts
Getting Project Managers Involved in Knowledge Management: May 2017 KM Podcast
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
