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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
Learning Approaches for Knowledge Transfer
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Articles
How to Transfer Knowledge Through Learning Sessions and Events
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Tools & Templates
Oral History Interviews with Retiring Experts: Example Process
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Articles
How Teach for America Aligns Knowledge Management and Adult Learning
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Presentation Slides
Successfully Managing Project Knowledge
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Webinars & Videos
Successfully Managing Project Knowledge
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Articles
Three Success Factors for Sharing Project Knowledge
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Podcasts
Getting Project Managers Involved in Knowledge Management: May 2017 KM Podcast
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Articles
Managing Project Knowledge (Study Overview)
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Reports & White Papers
Managing Project Knowledge
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Articles
Why Your Knowledge Transfer Strategy Should Include Mentoring
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Collections
Workplace Mentoring for Technical and Nontechnical Audiences
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Case Study
Boeing Co. - Technical Mentoring Case Study
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Articles
How ExxonMobil Uses Cognitive Interviews for Global Competency Development
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Presentation Slides
Transforming Cognitive Interview Learnings into Global Competency Development
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
