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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Recruiting Analytics and Metrics: Current Challenges and Trends
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Case Study
Measuring Diversity and Inclusion at Sodexo
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Case Study
Reporting on Human Capital Management at Ericsson AB
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Articles
Continuing Efforts to Capture Training ROI: Trends and Developments in L&D Measurement and Analytics
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Data and Measures
Human Capital Management Strategy Key Performance Indicators
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Articles
How to Assess the Effectiveness of a Human Capital Management Strategy
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Presentation Slides
Benchmarking HCM Strategy
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Webinars & Videos
Benchmarking HCM Strategy
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Articles
Measuring HR Customer Satisfaction
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Articles
Reporting on Human Capital Impact
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Infographics
Assessing Diversity and Inclusion: 16 Questions
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Articles
Measuring Diversity and Inclusion
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Articles
How To Justify An HR Budget Increase
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Articles
Measuring HR Performance Linked to Lower HR Costs
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Articles
The Relationship Between Employee Surveys and HR Costs
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
