Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
A skills taxonomy is a standard framework that provides a common language for skills and maps their connection to other skills as well as jobs. With a common language to…
-
In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
-
Infographics|
A Smaller IT Headcount is Not Necessarily Better
When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
-
When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
-
Tools & Templates|
Workforce Planning: Talent Demand Planning Worksheet Editable Template
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step two in the workforce planning framework: Determine Talent Demand. The objective of…
-
Tools & Templates|
Workforce Planning: Talent Supply Assessment Worksheet
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step three in the workforce planning framework: Assess Talent Supply. Use this worksheet…
-
Tools & Templates|
Workforce Planning: Talent Supply Assessment Worksheet Editable Template
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step three in the workforce planning framework: Assess Talent Supply. Use this editable…
-
Tools & Templates|
Workforce Planning: Business Strategy Worksheet
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step one in the workforce planning framework: Specify Business Strategy and Plans. The…
-
Tools & Templates|
Workforce Planning: Business Strategy Worksheet Editable Template
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step one in the workforce planning framework: Specify Business Strategy and Plans. The…
-
Tools & Templates|
Workforce Planning: Talent Gap Analysis Worksheet
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step four in the workforce planning framework: Conduct Gap Analysis. The objective of…
-
Tools & Templates|
Workforce Planning: Talent Gap Analysis Worksheet Editable Worksheet
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step four in the workforce planning framework: Conduct Gap Analysis. The objective of…
-
Tools & Templates|
Workforce Planning: Talent Demand Planning Worksheet
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step two in the workforce planning framework: Determine Talent Demand. The objective of…
-
Collections|
Workforce Planning Toolkit
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. This collection provides…
-
Tools & Templates|
Workforce Planning: Gap Closing Strategies Editable Template
Populate this template with your organization’s preferred gap closing strategies and selection criteria. Once populated, share this guide with workforce planning participants…
-
Tools & Templates|
Workforce Planning: Gap Closing Strategy Guide
Part of APQC’s Workforce Planning Toolkit, this guide supports step five in the workforce planning framework: Develop the Workforce Plan. It overviews strategies for closing…
Measure Spotlight Results
(1 - 5 of 714 Results)Total enterprise cost to perform the process group "redeploy and retire employees" per $1,000 enterprise revenue
Overhead cost to perform the enterprise HR function as a percentage of total enterprise HR function cost
Total enterprise cost to perform the process group "recruit, source, and select employeees" per enterprise employee
Total enterprise cost to perform the process group "manage employee information and analytics" per enterprise FTE
Percentage of total enterprise HR function cost allocated to process group "reward and retain employees"
