
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Number of FTEs that perform the process "process accounts payable (AP)" per $1 billion revenue
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Measure Spotlights
Number of invoice line items processed per FTE that performs the process "process accounts payable (AP)"
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Percentage of invoice line items received electronically
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Number of invoices processed per FTE that performs the process "process accounts payable (AP)"
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Cycle time in days from receipt of invoice until approved and scheduled for payment
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Measure Spotlights
Number of payables invoices processed per $1 million revenue
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Percentage of total finance function FTEs allocated to the process "process accounts payable"
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Total cost to perform the process "process accounts payable (AP)" per $1,000 revenue
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Cycle time in hours to enter invoice data into the system
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Number of disbursements per FTE that performs the process "process accounts payable (AP)"
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Percentage of invoice line items paid on time by the business entity
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Percentage of invoice line items that are matched the first time
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Percentage of disbursements that are first time error free
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Personnel cost to perform the process "process accounts payable (AP)" per process FTE
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Cycle time in days from receipt of invoice until payment is transmitted
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration