Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
Process in Times of Disruption
Process management is the foundational bedrock that organizations can rely on not only in good times, but also in in times of crises and turmoil. More pointed, it provides…
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So far, 2025 has been a continuation of 2024: with supply chains facing disruptions and challenges resulting from multiple factors beyond anyone’s control. At the beginning…
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Articles|
Navigating Risk in Procurement
Procurement has evolved over the past several years in part as a response to numerous and varied disruptions. Many of the changes have resulted in improvements in processes…
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Speed is critical when identifying the impacts of a disruption on your supply chain. Ideally, organizations facing disruption need to activate contingency plans and move…
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Innovation: Driving Successful Change
As organizations seek to navigate disruptions, innovation is key to driving successful, long-term change. This APQC collection has on-demand webinars, slides, and articles…
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Presentation Slides|
2024 Year in Review: APQC Supply Chain Research
In these webinar presentation slides, Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, reflected on key supply chain themes in 2024. Some…
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Webinars & Videos|
2024 Year in Review: APQC Supply Chain Research
In this webinar, Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, reflected on key supply chain themes in 2024. Some pertinent key themes…
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Organizations are steadily building resilience against supply chain risk. Through survey research carried out with 316 global organizations, we found that nearly all…
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Articles|
The Building Blocks of Innovation Capability
With today’s rapid pace of change, innovation has never been more important. Steve Wunker, Managing Director, New Markets Advisors and co-author of The Innovative Leader, has…
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Collections|
Supply Chain Change Management
This collection comprises articles and infographics pertaining to change management in supply chain. Some topics discussed include evaluating the success of change management…
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Presentation Slides|
Three Steps to Innovation Capability
What makes a leader innovative? How do they enable their organizations to innovate? Microsoft’s Satya Nadella, Panera’s Ron Shaich, and Levi’s Chip Bergh are some of the 50…
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Webinars & Videos|
Three Steps to Innovation Capability
What makes a leader innovative? How do they enable their organizations to innovate? Microsoft’s Satya Nadella, Panera’s Ron Shaich, and Levi’s Chip Bergh are some of the 50…
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Procurement operates in an uncertain environment in which disruptions pose a constant threat to supply chains. While it is important to have these tactics in your playbook…
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Data and Measures|
Technology Strategy and Decision Making in Supply Chain: Petroleum/Chemical Industry
As part of ongoing research in supply chain, APQC gathered information on the latest technology strategy and decision-making trends across different areas in supply chain…
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Data and Measures|
Technology Strategy and Decision Making in Supply Chain: Pharmaceutical Industry
As part of ongoing research in supply chain, APQC gathered information on the latest technology strategy and decision-making trends across different areas in supply chain…
Measure Spotlight Results
(1 - 5 of 3715 Results)Cost of goods sold as a percentage of revenue
Return on assets
Total cost to perform the finance function as a percentage of revenue
Total cost to perform the finance function per $1,000 revenue
Personnel cost to perform the finance function per $1,000 revenue
