Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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For supply chains that are more innovative and resilient in the face of disruption, organizations can no longer afford purely transactional approaches to supplier…
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Infographics|
Supplier Relationship Management in 2022: Current State
APQC asked supply chain professionals to answer seven questions about Supplier Relationship Management (SRM) in April 2022. SRM involves managing third-party organizations…
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Reports & White Papers|
Supplier Relationship Management 2022 Quick Poll Summary Report
APQC collected information from 226 people about the use and planned adoption of supplier relationship management within their supply base in April 2022. Supplier…
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To understand what effective SRM looks like and how organizations can get started, APQC’s Senior Principal Research Lead for Supply Chain Management, Marisa Brown, spoke with…
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Webinars & Videos|
Leveraging Supplier Relationships to Drive Resilience
Almost 8 out of 10 organizations APQC recently surveyed said that sourcing and procurement is a strategic priority for 2021. Within that, the number one focus area they want…
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Collections|
Next-Generation Supplier Relationship Management
Much work has been done building good supplier relationship management (SRM) programs. As more companies embrace and adopt SRM best practices, it’s time to look holistically…
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This article weaves together insights from research conducted by APQC, APQC research advisor Kate Vitasek, author Daniel Coyle, and IBM to provide actionable advice on ways…
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The business battles of this century will be won by harnessing the power of suppliers. Leading organizations recognize that the playing field of procurement is no longer one…
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This article is a summary of an APQC conversation in August 2019 with supplier relationship experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy. The panel discussion…
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Webinars & Videos|
Reinventing Supplier Relationships: Shifting From Lowest Cost to Highest Value Webinar
From an August 2019 webinar in supply chain management. Hear from supply chain experts Kate Vitasek, Bonnie Keith and Emmanuel Cambresy on how to best pick and work with your…
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Presentation Slides|
Reinventing Supplier Relationships: Shifting From Lowest Cost to Highest Value Presentation Slides
From an August 2019 webinar in supply chain management. Hear from supply chain experts Kate Vitasek, Bonnie Keith and Emmanuel Cambresy on how to best pick and work with your…
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Supplier relationship management (SRM) is a method commonly used by organizations to ensure suppliers adhere to established contract terms and performance objectives. Most…
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Infographics|
Taking Supplier Relationship Management to the Next Level
Supplier relationship management (SRM) is a method commonly used by organizations to ensure supplier adhere to contract terms and procurement activites. View this infographic…
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APQC’s research—conducted in partnership with supplier relationship management (SRM) experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy—shows that although there are…
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Reports & White Papers|
Reinventing Supplier Relationship Management
APQC’s research—conducted in partnership with supplier relationship management (SRM) experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy—shows that although there are…
Measure Spotlight Results
(1 - 5 of 3771 Results)Percentage of total IT cost, excluding depreciation/amortization, allocated to process group "manage the business of information technology"
Personnel cost to perform the function "manage information technology", excluding depreciation/amortization, per $1,000 revenue
Total cost of IT development and maintenance, excluding depreciation/amortization, per $1,000 revenue
Total cost of IT planning and management, excluding depreciation/amortization, per $1,000 revenue
Total cost to perform the process group "develop and implement security, privacy, and data protection controls", excluding depreciation/amortization, per $1,000 revenue
