Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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To objectively assess, manage, and compare procurement performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Collections|
Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Data and Measures|
Business Process Management Maturity Benchmarks: Consumer Products/Packaged Goods Industry
This report is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT), which allows consumer products/packaged goods organizations to…
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Articles|
A Bird's Eye View of the Enterprise: How Digital Twins Can Improve Organizational Decision-Making
In an era of accelerating change and global uncertainty, organizations are increasingly looking to digital solutions to gain insight into their operations and remain…
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Presentation Slides|
Supporting Your Path to Better Decision-Making, Optimization, and Innovation
The Digital Twin of an Organization (DTO) is a virtual representation of the entire organization, including its structure, processes, assets, and capabilities. It is a…
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Webinars & Videos|
Supporting Your Path to Better Decision-Making, Optimization, and Innovation
The Digital Twin of an Organization (DTO) is a virtual representation of the entire organization, including its structure, processes, assets, and capabilities. It is a…
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Articles|
Understanding Logistics Processes
To objectively assess, manage, and compare logistics performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Collections|
Understanding Product/Service Development Processes
To objectively assess, manage, and compare product/service development performance, organizations need a standard framework for classifying and defining processes. APQC’s…
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Process maturity and process management maturity are sometimes used interchangeably; however, they are two very different things. This infographic briefly highlights the…
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Tools & Templates|
APQC's Process Audit Template
Process audits help organizations to evaluate the health of a specific process or process group. Organizations looking to evaluate the maturity of their entire process…
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Articles|
How to Use APQC's Process Audit Template
Process audits help organizations to evaluate the health of a specific process or process group. Organizations looking to evaluate the maturity of their entire process…
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Articles|
Understanding Manufacturing Processes
To objectively assess, manage, and compare manufacturing practices and results, organizations need a standard framework for classifying and defining processes.APQC’s Process…
Measure Spotlight Results
(1 - 5 of 3935 Results)Business entity revenue per business entity FTE
Business entity revenue per business entity employee
Total cost to perform the process group "develop products and services" per $1,000 revenue
Total cost to perform the function "develop and manage products and services" per $1,000 revenue
Number of FTEs (including external) that perform the process group "govern and manage product/service development program" per $1 billion revenue
