Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.Â
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Articles|
The Future of Benchmarking
As markets and industries grow more interconnected, benchmarking is expanding in both importance and scope. This article explores six areas where benchmarking is expected to…
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Collections|
Benchmarking 2022: Evolution of Strategic Value
Today, benchmarking remains one of the most popular management tools. But even great management tools like benchmarking cannot stand still and need to look towards the future…
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Collections|
Understanding Product/Service Development Processes
To objectively assess, manage, and compare product/service development performance, organizations need a standard framework for classifying and defining processes. APQC’s…
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Articles|
Understanding Manufacturing Processes
To objectively assess, manage, and compare manufacturing practices and results, organizations need a standard framework for classifying and defining processes.APQC’s Process…
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To objectively assess, manage, and compare supply chain planning practices and results, organizations need a standard framework for classifying and defining processes.APQC’s…
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Collections|
Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Infographics|
Driving Benchmarking Forward
Today, benchmarking remains one of the most popular management tools. But even great management tools like benchmarking cannot stand still and need to look toward the future…
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To objectively assess, manage, and compare procurement performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Articles|
Understanding Logistics Processes
To objectively assess, manage, and compare logistics performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Reports & White Papers|
Automate to Elevate: Unlocking the Value Potential of AI-Powered Process Mining
A new era in digitally powered process improvement is here, fueled by a combination of rapidly advancing AI and improved access to the enormous enterprise resource planning …
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Tools & Templates|
Stage-Gate Business Case Editable Template
The purpose of this stage-gate business case editable template is to provide leadership with the information required to evaluate a new product or concept in context with…
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This collection includes tools and templates for the stage-gate process for innovation and new product and service development.
Measure Spotlight Results
(1 - 5 of 3486 Results)Total company employee FTEs served per change management/training FTE
Total customer (employee + retiree) FTEs served by HR shared services center per HR FTE
Total requisitions per North American HR shared services center recruiting/staffing specialist FTE
Total hires handled per North American HR shared services center recruiting/staffing specialist FTE
Total company employees served per North American HR shared services center workforce administration specialist FTE
