Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
End-to-End Process Maps and Measures: Order-to-Cash
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
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Tools & Templates|
End-to-End Process Maps and Measures: Idea-to-Market
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
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Tools & Templates|
End-to-End Process Map and Measures: Issue-to-Resolution
Issue-to-Resolution at its highest level is the coordinated approach to unearthing, assessing, and making sure the right people can resolve a potential problem or inquiry…
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Tools & Templates|
End-to-End Process Map and Measures: Lead-to-Order
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
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Tools & Templates|
End-to-End Process Maps and Measures: Procure-to-Pay
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
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Tools & Templates|
End-to-End Process Map and Measures: Question-to-Insight
There are several departments and teams in any organization focused on solving problems and providing insights to support decision making (e.g., market research, competitive…
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Tools & Templates|
End-to-End Process Maps and Measures: Record-to-Report
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
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Tools & Templates|
End-to-End Process Maps and Measures: Sales and Operations Planning
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
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Tools & Templates|
End-to-End Process Map and Measures: Vision-to-Strategy
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire
This article is a general view of the Hire-to-Retire end-to-end process flow. Given the uniqueness of organizations, variations to the processes are likely to occur.A common…
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Process teams spend significant time and resources to create process maps, carrying out activities like workshops, data mining, and interviews to gather key information about…
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Articles|
A Bird's Eye View of the Enterprise: How Digital Twins Can Improve Organizational Decision-Making
In an era of accelerating change and global uncertainty, organizations are increasingly looking to digital solutions to gain insight into their operations and remain…
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Articles|
Key Considerations for Process Mapping
A process map, also known as a process flow or flow chart, is a visual representation of the steps of a process and how those steps are aligned to the various roles that…
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Presentation Slides|
Supporting Your Path to Better Decision-Making, Optimization, and Innovation
The Digital Twin of an Organization (DTO) is a virtual representation of the entire organization, including its structure, processes, assets, and capabilities. It is a…
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Webinars & Videos|
Supporting Your Path to Better Decision-Making, Optimization, and Innovation
The Digital Twin of an Organization (DTO) is a virtual representation of the entire organization, including its structure, processes, assets, and capabilities. It is a…
Measure Spotlight Results
(1 - 5 of 3642 Results)Cost of goods sold as a percentage of revenue
Business entity revenue per business entity employee
Business entity revenue per business entity FTE
Selling, general, and administrative (SGA) costs per business entity employee
Selling, general, and administrative (SGA) costs as a percentage of business entity revenue
