Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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On this podcast, APQC’s Mercy Harper and Lauren Trees talk with Juan Sequeda, PhD, principal scientist at Data.World, about what knowledge graphs are the people and process…
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Knowledge graphs allow organizations to create webs of knowledge representing relevant domains. As a result, they can seamlessly break down data silos so that information…
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Webinars & Videos|
Technology Trends in Knowledge Management
In this on-demand webinar, APQC Principal Research Lead Lauren Trees summarizes the latest technology developments affecting KM programs, including cloud platforms,…
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Presentation Slides|
Technology Trends in Knowledge Management
In this presentation, APQC Principal Research Lead Lauren Trees summarizes the latest technology developments affecting KM programs, including cloud platforms, automation and…
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At APQC’s 2019 KM Conference, John Boden, vice president of information and member services for the Society for Petroleum Engineers (SPE), and Reid Smith, co-founder and CEO…
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Presentation Slides|
Smarter Content Delivery for the Digital Workplace
Large organizations are accumulating huge volumes of knowledge and information content, often outstripping the ability of search engines to make sense of it for users. The …
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Presentation Slides|
Powering Knowledge Discovery and Knowledge Flow with Artificial Intelligence
The increasing volume of information and diversity of channels make it difficult to connect with the knowledge and subject matter experts needed to solve problems. As a…
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Natural language processing is machine learning software that enables computers to understand human language and detect patterns therein. This article describes the basics of…
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Articles|
Chatbots and Intelligent Personal Assistants: Emerging Technologies for Knowledge Management
A chatbot or intelligent personal assistant is a software application that acts as a virtual agent and conversationally responds to human enquires. This article describes the…
Measure Spotlight Results
(1 - 5 of 3351 Results)Cycle time in days to complete the annual budget
Cycle time in days to prepare the financial forecast
Number of budget versions produced before final approval
Number of FTEs that perform the process "evaluate and manage financial performance" per $1 billion revenue
Number of FTEs that perform the processes "perform cost accounting and control" and "perform cost management" per $1 billion revenue
