Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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The digital workplace is a virtual work environment that allows employees to work, interact, and collaborate regardless of their physical location through a series of…
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For a 70-year-old steel rod and wire company, creating an organization-wide process management model was the key that unlocked digital transformation.Grupo DEACERO, a…
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Data and Measures|
Emerging Technologies for KM: Size by FTEs: Large Organizations
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
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Data and Measures|
Emerging Technologies for KM: Size by FTEs: Small Organizations
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
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Data and Measures|
Emerging Technologies for KM: Size by FTEs: Mid-size Organizations
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
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Infographics|
How Digital Investments Vary by Region & Industry
APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the organizations they support.This…
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Infographics|
How Process Management Teams Drive Automation Efforts
APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the organizations they support.This…
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Organizations with more mature process management programs are more likely to invest heavily in emerging technologies, APQC research finds. These companies tend to have more…
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Data and Measures|
Emerging Technologies for KM: Enterprise KM Function Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
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Data and Measures|
Emerging Technologies for KM: Strategy/Transformation Office KM Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
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Data and Measures|
Emerging Technologies for KM: Program/Project Management Office KM Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
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Data and Measures|
Emerging Technologies for KM: HR Function KM Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
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Data and Measures|
Emerging Technologies for KM: Functional Business Unit KM Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
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Collections|
Digital and Its Role in Process
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
Measure Spotlight Results
(1 - 5 of 3567 Results)Cost of goods sold as a percentage of revenue
Business entity revenue per business entity employee
Business entity revenue per business entity FTE
Selling, general, and administrative (SGA) costs per business entity employee
Selling, general, and administrative (SGA) costs as a percentage of business entity revenue
