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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
The Value of Process-Led Digital Transformation with Mathias Kirchmer
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Data and Measures
2020 Process & Performance Management Priorities & Challenges: Comparison by Role
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Data and Measures
People of Process Management: Process Roles Comparison Report
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Articles
Generational Differences in the People of Process
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Presentation Slides
Who Are the People of Process?
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Webinars & Videos
Who Are the People of Process?
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Infographics
All Roads Lead to Process: What Attracts Process Workers?
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Articles
Driving Supply Chain Collaboration and Teamwork
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Data and Measures
People of Process Management: Pharmaceutical Industry
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Data and Measures
People of Process Management: Professional Services Industry
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Data and Measures
People of Process Management: Services Industry
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Data and Measures
People of Process Management: Telecommunications Industry
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Data and Measures
People of Process Management: Financial Services/Banking Industry
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Data and Measures
People of Process Management: Education Industry
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Data and Measures
People of Process Management: Utility Industry
Featured Resources
Staff Selections
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Reports & White Papers
COVID-19 Organizational Survival Guide
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Collections
KM Innovation in the Face of Disruption
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Articles
Business Financial Contingency Planning
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Articles
How to Work from Home
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Reports & White Papers
2020 Supply Chain Challenges and Priorities: Survey Report
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Tools & Templates
How to Analyze Process Risk
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Articles
Three Roles to Make Your Digital Transformation a Success
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Articles
How to Get Senior Leaders to Do Their Part to Engage Employees
