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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Finance Shared Services Benchmarks and Trends
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Webinars & Videos
Finance Shared Services Benchmarks and Trends
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Articles
Advice for Using RPA in HR Shared Services
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Collections
HR Shared Services
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Case Study
Preparing for the Next Level of Financial Planning and Analysis: Royal Dutch Shell Case Study
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Case Study
Preparing for the Next Level of Financial Planning and Analysis: Building Materials Manufacturer Case Study
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Articles
Financial Shared Services: Global Trends in Financial Shared Service Center Locations
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Reports & White Papers
HR Shared Service Organizations: Financial Services Survey Summary Report
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Reports & White Papers
HR Shared Services Organizations: Consumer Products Industry Survey Summary Report
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Reports & White Papers
HR Shared Services Organizations: Services Industry Survey Summary Report
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Reports & White Papers
HR Shared Services Organizations: Utility Industry Survey Summary Report
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Reports & White Papers
HR Shared Services Organizations: Industrial Products Survey Summary Report
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Reports & White Papers
2019 Financial Management Priorities and Challenges Survey Summary
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Data and Measures
FM Shared Services Key Benchmarks: Cross-Industry
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
