Home

Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

Looking for something specific?

Ask us
Reset Filters

Search by keyword in the box below. Use the filter on the left to browse.

1 - 15 of 237 Results

Measure Spotlight Results

(1 - 5 of 3868 Results)

Other cost to perform the function "manage information technology", including depreciation/amortization, per $1,000 revenue

Total IT external personnel cost per $1,000 revenue

Total cost to perform the process group "manage the business of information technology", including depreciation/amortization, per process FTE

Total cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per process FTE

Business entity revenue per business entity FTE
View all measure spotlight results
A blue background with an image of a light bulb in the background with this text on it: When APQC's more than 4 million data points aren't enough, we can support your custom benchmarking needs.