Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.Â
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2023 Knowledge Management Priorities & Predictions
The 2020s have shaken up the knowledge management status quo, driving innovative approaches to help address urgent business needs. KM continues to adapt, bringing new…
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Robotic process automation (RPA) is being hailed as the latest technological “silver bullet,” but establishing governance, identifying key capabilities and skillsets, and…
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Infographics|
2023 Top Technology Trends in KM
APQC conducted its annual research survey to gain a better understanding of the common priorities and challenges for Knowledge Management practitioners in 2023. This…
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Robotic Process Automation (RPA) is a form of process automation that can handle repetitive, transactional, rules-based tasks that require little or no human oversight. By…
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APQC monitors the state of adoption of emerging technologies across the supply chain. One of the key technologies we’ve been keeping an eye on is robotic process automation …
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Reports & White Papers|
Robotic Process Automation in Supply Chain: 2022 Current State
APQC asked supply chain professionals about the use and planned adoption of robotic process automation (RPA) in supply chain in 2022. Robotic Process Automation refers to…
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APQC asked supply chain professionals to answer seven questions about Robotic Process Automation in supply chain in 2022. This infographic shows highlights from the poll.
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Infographics|
BPM’s Technology Toolkit in 2022
In December of 2021, APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners. This infographic…
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Articles|
Emerging Technologies for Internal Controls
Emerging technologies like robotic process automation (RPA) and artificial intelligence (AI) play a critical role in the digital transformation of the finance function by…
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Articles|
Engaging the Business for RPA
In October 2021, APQC interviewed Margo Rose, Senior Director for Enterprise Lean Value Delivery at the Federal Home Loan Bank of San Francisco (FHLBSF). Rose spoke with APQC…
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There are so many technologies that can help process and knowledge management (KM) professionals deliver more for end users and the business. Two of the most popular…
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Technologies have the potential to help organizations save time, delight their end users, and improve their process and knowledge management programs. In this podcast, APQC’s…
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Articles|
The State of Automation in Banking
In response to the tumult and increased regulation resulting from the 2008 global recession, the banking and financial services industry became the early adopters of robotic…
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Digital transformation has immense implications for driving productivity and innovation in the petrochemicals industry, particularly in areas such as R&D and manufacturing…
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Articles|
Macro Trends for the Finance Function
As operations across industries fundamentally shifted in 2020 and organizations sought ways to mitigate the chaos, many ongoing trends such as the adoption of advanced…
Measure Spotlight Results
(1 - 5 of 3351 Results)Personnel cost to perform the process "perform planning/budgeting/forecasting" per $1,000 revenue
Personnel cost to perform the processes "perform cost accounting and control" and "perform cost management" per $1,000 revenue
Total cost to perform the process "evaluate and manage financial performance" per process FTE
Total cost to perform the process "evaluate and manage financial performance" per $1,000 revenue
Total cost to perform the processes "perform cost accounting and control" and "perform cost management" per $1,000 revenue
