Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Managing Content So It's Fresh and Findable
Content overload, chaotic repositories, and search frustration—combined with the promise of new technology to tackle these problems—are motivating many organizations to…
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2023 Knowledge Management Priorities & Predictions
The 2020s have shaken up the knowledge management status quo, driving innovative approaches to help address urgent business needs. KM continues to adapt, bringing new…
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2023 Top Technology Trends in KM
APQC conducted its annual research survey to gain a better understanding of the common priorities and challenges for Knowledge Management practitioners in 2023. This…
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Supply Chain Digital Transformation: 2022 Current State
This infographic highlights data APQC collected in late 2022 from 301 global supply chain professionals about the current state of digital transformation in their supply…
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Building the Future of Search at Sinequa
Intelligent search tools play a critical role in KM by enabling employees to seamlessly find and share knowledge resources in the flow of work. But implementing intelligent…
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Presentation Slides|
Accelerate Innovation: Connect Every Employee to the Organization's Collective Knowledge
Globalization, intense competition, and the resultant innovation imperative have changed for good the way large organizations are structured. Expanding your vision of where…
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Access to an organization’s collective knowledge boosts employees’ productivity and ability to innovate. But enabling knowledge access is a challenge, especially in large and…
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Understanding Search and Discovery
Finding needed information through consumer tools is easy, but at work, this process is often frustrating and cumbersome. This article condenses the most important and…
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3 Ways Enterprise KM Improves Findability
Findability is a big problem inside organizations, and it’s getting progressively bigger as employees squirrel away more and more stuff in enterprise systems. APQC’s research…
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Trends in Information Management and Search
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
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Global HR consulting firm Mercer has a wealth of documented expertise and thought leadership at its disposal for consultants and clients alike, but it hasn’t always been easy…
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Webinars & Videos|
Tying Knowledge to Action: Strategies for a Modern Digital Workplace
For at least a decade, people have struggled to understand why finding information at work is so much harder than it is outside of work. These problems intensified in 2020,…
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Presentation Slides|
Tying Knowledge to Action: Strategies for a Modern Digital Workplace
For at least a decade, people have struggled to understand why finding information at work is so much harder than it is outside of work. These problems intensified in 2020,…
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Infographics|
Searching Across Silos: The Current State of Findability
This infographic reviews the need of enterprise search during the COVID-19 pandemic and its aftermath.
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The Business Impact of Search Problems
The inability to quickly and easily find information inside an organization can affect employee productivity, engagement, and much more. This infographic reviews the top…
Measure Spotlight Results
(1 - 5 of 3486 Results)Total company employee FTEs served per HR shared services center tier 1 FTE
Total company employee FTEs served per HR shared services center tier 2 FTE
Total company employee FTEs served per HRIS FTE
Total company employee FTEs served per talent acquisition CoE FTE
Total company employee FTEs served per talent management CoE FTE
