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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
People of Process Management: Process Roles Comparison Report
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Articles
Generational Differences in the People of Process
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Presentation Slides
Who Are the People of Process?
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Webinars & Videos
Who Are the People of Process?
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Infographics
All Roads Lead to Process: What Attracts Process Workers?
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Infographics
Working Towards the Future: Professional Development for Process People
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Data and Measures
People of Process Management: Pharmaceutical Industry
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Data and Measures
People of Process Management: Professional Services Industry
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Data and Measures
People of Process Management: Services Industry
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Data and Measures
People of Process Management: Telecommunications Industry
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Data and Measures
People of Process Management: Financial Services/Banking Industry
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Data and Measures
People of Process Management: Education Industry
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Data and Measures
People of Process Management: Utility Industry
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Data and Measures
People of Process Management: Consumer Products/Packaged Goods Industry
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Data and Measures
People of Process Management: Government/Military Industry
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
