Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Developing the HR Talent Pipeline
In the everyday course of devising HR strategies that align with corporate goals, anticipating future workforce needs across departments, and hiring, developing, and engaging…
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Data and Measures|
People of Process Management 2023: Management Role Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Project Manager Role Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Business Representative Role Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Technology Enabler Role Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Internal Consultant Role Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: External Consultant Role Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Infographics|
Who Are the People of Process?
Process management is aimed at defining a process, establishing responsibilities, evaluating process performance, and identifying opportunities for improvement. This goal for…
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Infographics|
Where in the Organization Are the Process People?
Process management is aimed at defining a process, establishing responsibilities, evaluating process performance, and identifying opportunities for improvement. This goal for…
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Data and Measures|
People of Process Management 2023: North and South America Region Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Petroleum/Chemical Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Pharmaceutical Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Retail/Wholesale Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Services Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Software/Technology Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
Measure Spotlight Results
(1 - 5 of 3567 Results)Cost of goods sold as a percentage of revenue
Business entity revenue per business entity employee
Business entity revenue per business entity FTE
Selling, general, and administrative (SGA) costs per business entity employee
Selling, general, and administrative (SGA) costs as a percentage of business entity revenue
