Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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APQC has gathered insight into how organizations are governing and managing their end-to-end procure-to-pay (P2P) processes. A quick look reveals a big disconnect in many…
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Case Study|
Building a Collective Mindset: Operationalizing a Governance Structure for a Global Supply Chain Network
This case study outlines how to establish a central governance structure across a supply chain network of different companies and organizations working together. It is…
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Courtesy of the Reproductive Health Supplies Coalition (RHSC) and its Global Family Planning Visibility and Analytics Network (VAN), APQC is sharing content related to…
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No matter how smart and capable your employees are, they will struggle to work together effectively if they operate in silos. Process management helps organizations dismantle…
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Collections|
APQC's Seven Tenets of Process Management in Depth
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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Process inventories are the first step to building a process foundation within an organization. But to be actionable they require engagement and ownership with the business. …
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Webinars & Videos|
Building Success: Effective Process Governance
Process governance can means different things, for some it’s synonymous with process owners. While for others governance is about roles, responsibility, accountability,…
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Presentation Slides|
Building Success: Effective Process Governance
Process governance can means different things, for some it’s synonymous with process owners. While for others governance is about roles, responsibility, accountability,…
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Governance and ownership pose plenty of challenges for process management, knowledge management (KM), and data management teams individually. When an organization wants to…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Comparison by Organizational Size
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Comparison by Role
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Financial Services/Banking Industry
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Insurance Industry
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Life Sciences Industry
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Manufacturing Industry
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
Measure Spotlight Results
(1 - 5 of 3771 Results)Personnel cost to perform finance function per finance function FTE
Personnel cost to perform the process "perform general accounting" per $1,000 revenue
Personnel cost to perform the process "perform general accounting" per process FTE
Personnel cost to perform the process "perform financial reporting" per $1,000 revenue
Total cost to perform the finance function as a percentage of revenue
