
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Top Knowledge Management Priorities & Trends for 2025
In this webinar, we explored the transformative world of knowledge management (KM) amidst the rapid advancements in technology. This session was led by APQC's Lynda Braksiek…
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Webinars & Videos|
Top Knowledge Management Priorities & Trends for 2025
In this webinar, we explored the transformative world of knowledge management (KM) amidst the rapid advancements in technology. This session was led by APQC's Lynda Braksiek…
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In November 2024, Brad DeMent and Trey Robinson from management consulting firm ScottMadden delivered a webinar to discuss the results of their latest finance shared services…
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First created in 2020 to reduce duplicative efforts in market research related to drug commercialization, the AI-powered knowledge base at Novartis, known as Sherlock, has…
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In an interview with APQC, Head of Product Development KM Team Saju Sadasivan and Principal Data Sciences Product Lead Ella Cronin shared the change management strategies and…
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In this presentation session, Luis R. Solano (Manufacturing Industry Lead, Google) and Aaron Blythe (Customer Engineer, Google Cloud) discussed how they have seen AI…
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Presentation Slides|
2024 Year in Review: APQC Supply Chain Research
In these webinar presentation slides, Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, reflected on key supply chain themes in 2024. Some…
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Webinars & Videos|
2024 Year in Review: APQC Supply Chain Research
In this webinar, Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, reflected on key supply chain themes in 2024. Some pertinent key themes…
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Recent advances in AI have enabled increasingly sophisticated methods of KM delivery. For organizations like the United States Armed Forces that have high levels of turnover…
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Collections|
Artificial Intelligence (AI) for Knowledge Management
The use of artificial intelligence (AI) is becoming more prevalent and accessible than ever before. This is enabling organizations to explore more effective methods of…
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Chief consultant at Rapid Impact, Suzan Pickels, believes in centering humans in knowledge management. In an interview with Lynda Braksiek (Principal Research Lead, Knowledge…
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Tools & Templates|
Guide to Emerging Technologies for Knowledge Management
Based on surveys, roundtables and interviews knowledge management (KM) practitioners and thought leaders, APQC’s Emerging Technologies for Knowledge Management collection…
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Collections|
2024 Supply Chain Current State Quick Polls
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. For its first quick poll in May 2024, APQC…
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Webinars & Videos|
Unlocking the Synergy: Knowledge Management and AI
In this "showcase" webinar, we dove into the powerful partnership between knowledge management (KM) and AI. APQC's Lynda Braksiek welcomed Ian Hook, Joseph Pisari, and…
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Presentation Slides|
Unlocking the Synergy: Knowledge Management and AI
In this "showcase" webinar, we dove into the powerful partnership between knowledge management (KM) and AI. APQC's Lynda Braksiek welcomed Ian Hook, Joseph Pisari, and…