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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
2019 Knowledge Management Priorities in the Petroleum and Chemicals Industries
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Data and Measures
2019 Knowledge Management Priorities in the Nonprofit & Research Sectors
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Data and Measures
2019 Knowledge Management Priorities in the Industrial Products Industry
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Data and Measures
2019 Knowledge Management Priorities in the Healthcare & Pharmaceutical Industries
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Data and Measures
2019 Knowledge Management Priorities in the Government & Military Sectors
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Data and Measures
2019 Knowledge Management Priorities in the Financial Services, Banking, and Insurance Industries
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Data and Measures
2019 Knowledge Management Priorities in the Services Industry
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Articles
Knowledge Management in 2019: Executive Summary
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Reports & White Papers
Knowledge Management in 2019
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Reports & White Papers
2019 Knowledge Management Priorities: Survey Summary Report
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Presentation Slides
KM in 2019: The Direction of the Discipline (Slides)
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Webinars & Videos
KM in 2019: The Direction of the Discipline (Community Call)
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Webinars & Videos
Themes and Insights from APQC’s 2018 KM Conference (Community Call)
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Presentation Slides
Themes and Insights from APQC’s 2018 KM Conference (Slides)
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
