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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
How KM Programs Survive and Thrive in Turbulent Times
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Articles
How KM Leaders See the Future of Knowledge Management
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Data and Measures
2019 Knowledge Management Priorities in the Services Industry
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Data and Measures
2019 Knowledge Management Priorities in the Financial Services, Banking, and Insurance Industries
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Data and Measures
2019 Knowledge Management Priorities in the Government & Military Sectors
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Data and Measures
2019 Knowledge Management Priorities in the Healthcare & Pharmaceutical Industries
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Data and Measures
2019 Knowledge Management Priorities in the Industrial Products Industry
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Data and Measures
2019 Knowledge Management Priorities in the Nonprofit & Research Sectors
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Data and Measures
2019 Knowledge Management Priorities in the Petroleum and Chemicals Industries
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Reports & White Papers
Knowledge Management in 2019
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Articles
Knowledge Management in 2019: Executive Summary
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Reports & White Papers
2019 Knowledge Management Priorities: Survey Summary Report
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Webinars & Videos
KM in 2019: The Direction of the Discipline (Community Call)
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Presentation Slides
KM in 2019: The Direction of the Discipline
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Presentation Slides
Themes and Insights from APQC’s 2018 KM Conference
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
