
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Seven Facts About Digital Transformation in the Supply Chain
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Articles
Supply Chains in 2020 and Beyond
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Case Study
People-Driven Digital Transformation at Stonnington: Case Study
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Presentation Slides
Digital Process Transformation: A Value-Driven Approach
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Articles
Driving Value in Digital Process Transformation
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Presentation Slides
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Case Study
Transforming the Employee Experience at IBM
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Articles
The Employee Experience 101: An Interview with IBM’s Benoit Hardy-Vallée
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Webinars & Videos
Transforming the Employee Experience at IBM
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Presentation Slides
Transforming the Employee Experience at IBM
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Articles
The New Finance Competencies
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration