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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2020 Process and Performance Management Webinars
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Trends in Data and Analytics
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2019 Process and Performance Management Webinars
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2019 Putting Process Frameworks into Action
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Presentation Slides
Influencing Change through Process Visualization
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Articles
Value Stream Mapping with the Vanguard Group
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Webinars & Videos
PCF Case Studies: How Organizations Use the Process Classification Framework
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Infographics
Challenges Faced with Adopting a Process Framework
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2018 Process and Performance Management Webinars
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Overviews from APQC's 2018 Process and Performance Management Conference
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Articles
Tricorps Technologies Aligns The Business and IT Portfolio Using APQC’s PCF
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Presentations from APQC's 2018 Process Performance Management Conference
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Presentation Slides
Program Management Office: Simple PCF Drawings to Improve the Marriage Between IT and the Business
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2018 Process and Performance Management Priorities and Challenges
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2017 Process and Performance Management Webinars
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
