Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2020 Process and Performance Management Webinars
APQC hosts process and performance management (PPM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For…
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Trends in Data and Analytics
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
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2019 Process and Performance Management Webinars
APQC hosts process and performance management webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other…
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2019 Putting Process Frameworks into Action
In May 2019, APQC conducted the “Putting Process Frameworks into Action” survey to learn how organizations are using process frameworks, the common adoption practices,…
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Webinars & Videos|
PCF Case Studies: How Organizations Use the Process Classification Framework
Countless organizations have adopted APQC's Process Classification Framework (PCF)® for benchmarking, content management, and process improvement. Learn about their stories…
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Infographics|
Challenges Faced with Adopting a Process Framework
Based on APQC’s 2019 Putting Process Frameworks into Action survey, this infographic explores the common framework challenges faced by many organizations.
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2018 Process and Performance Management Webinars
APQC hosts process and performance management webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other…
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Business owners and IT leaders have clear responsibilities in launching and maintaining IT applications. In this PPM conference summary, Phillip Seawright of TriCorps…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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Presentation Slides|
Program Management Office: Simple PCF Drawings to Improve the Marriage Between IT and the Business
Business owners and IT leaders have clear responsibilities in launching and maintaining IT applications. In this PPM conference presentation, Phillip Seawright of TriCorps…
