Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Digital Transformation: Strategy to Tactics
Digital transformation is a high priority for many organizations. Everyone is talking about it, and leaders want to ensure that digital projects are moving forward…
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Presentation Slides|
How Digital Transformation Helps Utilities Drive Better Performance
A global energy transition is creating change—opportunities and challenges on multiple fronts across the industry value chain. As utility organizations face the future and…
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Webinars & Videos|
How Digital Transformation Helps Utilities Drive Better Performance
A global energy transition is creating change—opportunities and challenges on multiple fronts across the industry value chain. As utility organizations face the future and…
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To update its data environment and processes to accommodate rapid growth and incorporate new digital tools, Soluciones Verticales used in-house process improvement and…
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In December of 2018, APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners in 2019. The…
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Digital transformation and automation are changing the work that employees do and how they interact with information and one another. Organizations are experimenting with…
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Presentation Slides|
The Digital Workplace and Skills for the Future
Digital transformation and automation are changing the work that employees do and how they interact with information and one another. Organizations are experimenting with…
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In this interview, Kevin De Pree, vice-president of Rand Group, discusses common organizational challenges related to data and analytics, outlines the key features that…
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Process management teams are feeling pressure to “adapt or die.” In a recent APQC survey, 88 percent of respondents said that process management teams have to change their…
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Webinars & Videos|
Practitioners’ Perspective: The Changing Face of Process Management
Every year, APQC conducts a survey to help understand the pressing challenges and priorities of process and performance management teams. In this year’s survey, we found that…
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Webinars & Videos|
Process and Performance Management Challenges and Solutions for 2018
At the start of this year, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in…
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Presentation Slides|
Process and Performance Management Challenges and Solutions for 2018
At the start of this year, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in…
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Data and Measures|
2018 Process and Performance Management Priorities and Challenges: Manufacturing Industries Summary
In January of 2018, APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2018. This manufacturing…
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Data and Measures|
2018 Process and Performance Management Priorities and Challenges: Services Industries Summary
In January of 2018, APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2018. This services…
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Data and Measures|
2018 Process and Performance Management Priorities and Challenges Survey Summary
In January of 2018, APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners in 2018. The…
