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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
What It Takes To Improve Employee Engagement
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Case Study
How PepsiCo Transformed Its Approach To Employee Engagement
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Reports & White Papers
Engagement & Employee Experience Spotlights: Consumer Products/Packaged Goods Industry
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Reports & White Papers
Engagement & Employee Experience Spotlights: Automotive Industry
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Reports & White Papers
Engagement & Employee Experience Spotlights: Petroleum/Chemical Industry
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Reports & White Papers
Engagement & Employee Experience Spotlights: Retail and Wholesale Industry
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Reports & White Papers
Engagement & Employee Experience Spotlights: Services Industry
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Reports & White Papers
Engagement & Employee Experience Spotlights: Financial Services/Banking Industry
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Case Study
How Walmart Drives a Diverse and Inclusive Culture
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Articles
Using Data to Drive Diversity
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Data and Measures
People of Process Management: Generational Comparison
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Presentation Slides
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Employee Net Promoter Score: Common Questions Answered
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
