Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Collections|
Next-Generation Supplier Relationship Management
Much work has been done building good supplier relationship management (SRM) programs. As more companies embrace and adopt SRM best practices, it’s time to look holistically…
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To objectively assess, manage, and compare procurement performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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APQC’s research—conducted in partnership with supplier relationship management (SRM) experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy—shows that although there are…
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Reports & White Papers|
Reinventing Supplier Relationship Management
APQC’s research—conducted in partnership with supplier relationship management (SRM) experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy—shows that although there are…
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Tools & Templates|
Sourcing Considerations Checklist: Basic Provider Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Basic Provider sourcing business model, here is an easy-to-use…
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Tools & Templates|
Sourcing Considerations Checklist: Preferred Provider Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Preferred Provider sourcing business model, here is an easy-to-use…
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Tools & Templates|
Sourcing Considerations Checklist: Performance-Based/Managed Services Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Performance-based/Managed Services sourcing business model, here is…
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Tools & Templates|
Sourcing Considerations Checklist: Vested Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Vested sourcing business model, here is an easy-to-use checklist to…
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Tools & Templates|
Sourcing Considerations Checklist: Shared Services Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Shared Services sourcing business model, here is an easy-to-use…
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Tools & Templates|
Sourcing Considerations Checklist: Equity Partnership Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Equity Partnership business model, here is an easy-to-use checklist…
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Tools & Templates|
Sourcing Considerations Checklist: Approved Provider Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Approved Provider sourcing business model, here is an easy-to-use…
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Research has shown that many, if not most, of the world's most-used sourcing strategies are incomplete for modern procurement challenges. In this article, Kate Vitasek and…
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This article weaves together insights from research conducted by APQC, APQC research advisor Kate Vitasek, author Daniel Coyle, and IBM to provide actionable advice on ways…
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Tools & Templates|
End-to-End Process Maps and Measures: Procure-to-Pay
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…