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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
How to Apply the Process Classification Framework (PCF)®
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Collections
2020 Process and Performance Management Priorities
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Collections
Tools to Evolve BPM's Strategic Value
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Articles
Process Frameworks Driving Organizational Success: Q&A
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Presentation Slides
Pursuit of Excellence through Standardizing Core Processes and Process Mapping
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Presentation Slides
Value Pursuit Utilizing Enterprise Process Optimization and Standardization
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Webinars & Videos
Lightning Session: How APQC Members Use Process Frameworks
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Articles
Adventist Healthcare’s Excellence Through Standardizing and Mapping Core Processes
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Articles
Building an Operational Process Model at Raytheon
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Webinars & Videos
PCF Case Studies: How Organizations Use the Process Classification Framework
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Presentation Slides
Driving Collaboration and Value Through End-to-End Processes
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Webinars & Videos
Driving Collaboration and Value Through End-to-End Processes
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
