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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Process Frameworks Driving Organizational Success: Q&A
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Webinars & Videos
Lightning Session: How APQC Members Use Process Frameworks
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Presentation Slides
Value Pursuit Utilizing Enterprise Process Optimization and Standardization
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Articles
Adventist Healthcare’s Excellence Through Standardizing and Mapping Core Processes
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Articles
Building an Operational Process Model at Raytheon
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Presentation Slides
Pursuit of Excellence through Standardizing Core Processes and Process Mapping
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Webinars & Videos
PCF Case Studies: How Organizations Use the Process Classification Framework
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Webinars & Videos
Driving Collaboration and Value Through End-to-End Processes (Webinar)
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Presentation Slides
Driving Collaboration and Value Through End-to-End Processes (Slides)
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Case Study
Establishing End-to-End Processes at Corporación Multi Inversiones (CMI) Case Study
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Case Study
Development of End-to-End Processes at NATO Communication and Information Agency Case Study
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Case Study
Teacher Licensing at Kansas State Department of Education: Quick Process Saves Agency Time and Money
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Presentation Slides
Sample Capability Models, Process Flows, and a Capability Profile for Broward County Public Schools
Featured Resources
Staff Selections
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Collections
Trending Tools and Technologies in HR
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Collections
Enterprise Content and Collaboration in the Cloud Collection
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
