
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2020 Process and Performance Management Webinars
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Articles
Process Excellence Through Automation at BioMarin Pharmaceutical
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Case Study
Simplifying Process Management to Amplify Its Success at Collins Aerospace
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Presentation Slides
Setting up a Robotic Process Automation Program in Treasury
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Webinars & Videos
Setting up a Robotic Process Automation Program in Treasury
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Case Study
Engaging Employees in Process Work at CF Industries
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Collections
2020 Process and Performance Management Priorities
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Collections
Tools to Evolve BPM's Strategic Value
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Case Study
Enabling Flexible Change Management at a Real-Estate Organization
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Case Study
Implementing a Data and Analytics Program in a Manufacturing Environment
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Collections
2019 Process and Performance Management Webinars
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Articles
Process Frameworks Driving Organizational Success: Q&A
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Collections
2019 Putting Process Frameworks into Action
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Case Study
People-Driven Digital Transformation at Stonnington: Case Study
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021