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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Now in the Resource Library: Process and Performance Management
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Collections
Process and Performance Management Best Practices Study Overviews
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Articles
Why Senior Process Analyst Steve Slate Won't Stop Fixing Broken Processes
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Articles
Developing an Enterprise Perspective with HR Process Analysis and Design Specialist Sajjad Shaikh
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference
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Presentations from APQC's 2018 Process Performance Management Conference
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Case Study
Implementing Lean Principles at Des Moines Public Schools
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Integrating Process Frameworks and Certification Standards
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Case Study
Integrating Process Frameworks with Certification Standards at Seagate Technology
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Integrating Functions for Operational Excellence
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Case Study
Building an Enterprise Culture of Continuous Improvement: ARDEC Case Study
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Case Study
Integrating Process Frameworks with Certification Standards at Tata Projects Limited
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Case Study
Integrating Process Frameworks and Certification Standards: An Interview with Cyril Checroun
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2016 Process and Performance Management Webinars
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Overviews from APQC's 2015 Process Conference
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
