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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Trends in Data and Analytics
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Collections
2019 Process and Performance Management Webinars
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Collections
2019 Putting Process Frameworks into Action
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Case Study
Leading Digital Transformation with Data and Process: Soluciones Verticales Case Study
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Collections
Operational KPIs That Matter
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Case Study
Change Management for Establishing a Data-Driven Culture: Lenovo Group Case Study
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Articles
Engaging the Business in Data-driven Decision Making: An Interview with Alice Chung
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Articles
Inspiring a Data-driven Culture: An Interview with Shawn Murphy
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Articles
What Makes a Data-driven Culture? An Interview with Dean Abbott
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
