
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Case Study
Excellence in Knowledge Management at Mercer
-
Presentation Slides
Exploring Excellence in Knowledge Management
-
Webinars & Videos
Exploring Excellence in Knowledge Management
-
Infographics
What Makes BUPA Excellent at KM?
-
Infographics
What Makes the U.S. Internal Revenue Service Excellent at KM?
-
Case Study
Excellence in Knowledge Management at Bupa
-
Case Study
Excellence in Knowledge Management at the U.S. Internal Revenue Service
-
Case Study
Excellence in Knowledge Management at Mercer
-
Infographics
What Makes U.S. Army Corps of Engineers Southwestern Division Excellent at KM?
Featured Resources
Staff Selections
-
Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
-
Infographics
How Organizational Size Affects Process Program Structures
-
Articles
Understanding Management Layers & Spans of Control
-
Articles
Encouraging Collaboration in the New Reality
-
Articles
What Supply Chain Leaders Need to Know for 2021