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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Finance Talent Development: Global Energy Company Case Study
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Collections
2020 Human Capital Management Webinars
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Collections
Closing the Change Management Gap
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Collections
Procurement Talent Management and Skills for Future Success
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Infographics
Cognitive HR Progress Report
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Articles
Understanding Career Paths in Process Management
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Case Study
Engaging Employees in Process Work at CF Industries
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Articles
Robotic Process Automation: Trending Tools and Technologies in HR
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Articles
Blockchain Technology: Trending Tools and Technologies in HR
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Articles
Data and Analytics: Trending Tools and Technologies in HR
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Articles
Cognitive Computing: Trending Tools and Technologies in HR
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Articles
Cloud Computing: Trending Tools and Technologies in HR
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Articles
Succession Planning—Program Essentials
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Articles
Advice for Using RPA in HR Shared Services
Featured Resources
Staff Selections
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Reports & White Papers
Optimizing the End-to-End Order-to-Cash Process
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Articles
Benchmarking Fundamentals
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Articles
What is Social Learning?
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Articles
Uncollectable Balances as a Percentage of Revenue
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Infographics
Content and Collaboration in Microsoft 365
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Collections
Understanding Procurement Benchmarks and Best Practices
