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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
Now in the Resource Library: Process and Performance Management
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Data and Measures
2021 PPM Priorities and Challenges: Manufacturing Sector
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Data and Measures
2021 PPM Priorities and Challenges: Services Sector
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Data and Measures
2021 PPM Priorities and Challenges: Services Industry
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Data and Measures
2021 PPM Priorities and Challenges: Government/Military Industry
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Data and Measures
2021 PPM Priorities and Challenges: Comparative by Organizational Size
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Data and Measures
2021 PPM Priorities and Challenges: Comparative by Role
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Data and Measures
2021 PPM Priorities and Challenges: Comparative by Corporate Culture
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Collections
Benchmarking Basics
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Infographics
10 Steps to Design and Launch a Great Survey
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Articles
Benchmarking Code of Conduct
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Collections
Process and Performance Management Best Practices Study Overviews
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Articles
Analyzing Processes: How to Use a Process Classification Framework
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Infographics
Technology and Automation Drivers of General Accounting Success
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
