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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process and Performance Management Best Practices Study Overviews
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Presentation Slides
Lean Approach to Process Improvement
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Presentation Slides
Being Agile: Adapting Design Processes
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Articles
Adapting the Agile Mindset at Booz Allen Hamilton
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Articles
Implementing Lean Six Sigma for Process Improvement at Broward County Public Schools
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference
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Collections
Presentations from APQC's 2018 Process Performance Management Conference
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Collections
Integrating Process Frameworks and Certification Standards
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Webinars & Videos
Process and Performance Management Challenges and Solutions for 2018
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Presentation Slides
Process and Performance Management Challenges and Solutions for 2018
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Articles
Certification Requirements and Process Frameworks (Executive Summary)
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Infographics
Building Alignment: Combining Process Frameworks and Certification Standards
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Reports & White Papers
Auditing the Smart Way: Combining Certification Standards with Process Frameworks
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Collections
Integrating Functions for Operational Excellence
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Collections
2016 Process and Performance Management Webinars
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
